Frequently asked questions
Time and shipping costs
The estimated delivery time is 2 to 5 business days, this depends on delivery destination.
Care of the glasses
Under no circumstances should glasses be dragged on a hard surface. Preferably do not leave them for a long time in places where they receive direct light and a high temperature, such as the dashboard of a car. And always use the case or the case when transporting them, this will increase the life of the glasses and take care of the glass.
Do I have to create an account to place an order?
It is not totally necessary. You can place an order without the need to create an account. However, creating an account has its advantages: first of all you will already have all your data registered in case you want to make a new purchase, and in turn, in this way you can receive discounts and offers of new merchandise.
To which countries do we ship?
Austria, Belarus, Chechnya, Cyprus, Czech Republic, Germany, Denmark, Spain, Estonia, Finland, France, United Kingdom, Greece, Croatia, Hungary, Ireland, Italy, Latvia, Malta, Portugal, Romania, Slovakia, Slovenia, Sweden, and Turkey.
What payment methods do you accept?
We accept PayPal and all credit cards.
How can I follow my order?
After placing your order, a tracking number will automatically be generated and we will send it to you. Through this number you can go reviewing all the information about the shipment of your purchase.
What to do if my order takes more than 2-5 business days?
In the event that 2-5 business days have passed since your purchase, and you have not yet received the order, we thank you for contacting us through our contact page, by calling, or by sending an email to firstname.lastname@example.org and we will help you to solve it.